Welcome to Hebridean Celtic Festival. As ever, we want to make sure everyone is able to come and join in the fun of the festival. This information is here to assist you in having the best weekend possible.
The following comprises general information and advisory notes, and a section on how to get improved access if you are disabled. Please read carefully and plan accordingly. We will try to help on the day but cannot guarantee to solve unexpected access needs at short notice.
As always, we are eager to hear from anyone who may have feedback or suggestions to help improve the disabled facilities.
General information and advisory notes:
Flicker, laser, strobe and other lighting effects may be in use at the Festival site.
Site Layout and Ground Conditions
Like many festivals; our main arena is a green field site. There are some paths, and trackway is used for accessing the viewing area within the mainstage, but the site can be challenging to move around for wheelchairs or those with walking difficulties. Wet weather especially can have an impact on how easy it is for people to move around the site. Please take this into consideration when deciding on what equipment to bring with you.
You can access the accessible viewing platform within the mainstage (see below) and wheelchair accessible toilet without crossing grassy ground.
Chemical toilet units, designed for access for wheelchair users, are provided near to the disabled viewing entrance area. There is also generous provision of standard toilet units on the grassed area of the site.
Medical Services and Assistance at the Event
There will be full onsite facilities including first aid tent with paramedic standby and first responders.
Access at An Lanntair and other venues
Our other main venue is a purpose built modern arts centre with lift access and nearby on-street parking. For full information on access at An Lanntair please go to their website www.lanntair.com. Community halls and venues used are similarly compliant.
Personal Assistant Ticket Scheme
In our commitment to make the Festival accessible to everyone, we will provide those disabled ticket holders who are in receipt of the middle or higher rate DLA with 1 free ticket for a personal assistant.
All you need to do is continue to book tickets for your party as required with exception of carer. On receiving your confirmation send an email to firstname.lastname@example.org headed 'Personal Carer' requesting addition of carer to your booking and we'll take care of the rest. When collecting your tickets you should present a copy of your most recent DLA entitlement letter from the DWP to the festival box office as proof of your concession and entitlement for PA.
A confirmation will be sent to you and tickets should be collected from the festival office.
Viewing Areas (VA)
There will be a viewing platform within the mainstage. This provides raised viewing without visual barriers. The viewing platform and access ramp is designed in accordance with disability regulations. At main concerts it is in heavy demand.
There will also be a viewing area within the second stage and access to that from across green. Those who require wheelchair access will be accommodated by the dedicated stewards for these areas.
These viewing areas are solely for the use of disabled patrons plus one carer/friend. Therefore anyone wishing to use these areas will require to pre-register.
Please advise when booking your ticket whether you require VA access. We will then process with the ticket purchase. Full details on vehicle access, if necessary, will be supplied at the festival office.
We do this to ensure we can accommodate everybody's needs. We cannot guarantee access to disabled facilities if you have not pre-registered.
When using the viewing areas, please be considerate of other people's needs. If your friend or carer is able to see from further back, or to stand during the concert, please give priority for seating at the front to other disabled people.
Full details on disabled car parking arrangements will be provided at the festival office when collecting tickets. Parking for disabled drivers can be provided, but there will be better access for disabled people who arrive as passengers and can be dropped off.
We try to update our knowledge on access needs every year. If you have individual queries please contact us at email@example.com tel: 01851 621234. Some responses may need additional research time.