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Volunteer

Volunteer

As a volunteer you will be expected to be available for at least 12-15 hours of work with shifts alternating between daytime / evening throughout the festival. There are a couple of teams that have longer hours and some who are involved in pre and post Festival work but you will not be placed on these teams without your agreement in advance.

A team is a group of people who operate in a specific area during the Festival. A team can range in size from 5 to 40 people and there is at least one Team Leader and often other co-Leaders as well. The teams carry out a myriad of activities as detailed in the Team Descriptions below.

All voluntary staff with be placed on a rota system which will be agreed with you prior to the event or at team meetings. You are needed to cover at least 2 shifts alternating daytime/evenings so please be ready and willing to be flexible.

As a volunteer you will get:

  • access to festival activities within the main arena where possible, so when you are not working you are free to enjoy the festival, the music, your friends, etc.
  • a volunteer shirt, which you wear whenever you are working during the festival
  • latest news from the festival
  • an invitation to the volunteer reception held on the Tuesday evening immediately prior to the festival
  • for those travelling here, we have arranged a discounted rate for all festival volunteers with the Laxdale Holiday Park

We cannot offer travel, accommodation or expenses but we can offer you the opportunity of being involved with one of the most exciting events of the Hebridean year and membership of the growing festival family.

Due to venue restrictions, access to events outwith the festival arena including the festival club / late night sessions are strictly limited to ticket purchasers so if you do wish to go then buy your tickets early.

You must be 18 years or older at the time of the festival to be accepted as a volunteer.

Team Descriptions

Technical & Prep:
NOW FULL
Pre-event set up of main site and additional venues as required including staging, set, seating and ancillary items and post event de-rig. Assist the sound and lighting company with the preparation of technical areas, load in and get out of band equipment.
One of the most demanding areas, you must be fit, well organised and aware of safety issues and have good availability and a willingness to do just what it takes to make it all happen.
Please note that this area has availability from Tuesday of festival week until the Tuesday following the festival if you have the time and stamina to stick with us!
Green Team: Your mission should you choose to take it is to ensure that as much waste as possible generated onsite is recycled or composted to minimise waste to landfill.
Your assistance will be required both during the day with a strong presence on hand during the times the site is open to the general public to assist with helpful information and assistance to ensure correct disposal of waste from all concessionaires (bars, caterers, etc.). Please note that though this team is rotated during the festival, all volunteers will be required at the end of Saturday night for a final clear up. If you are available, some help would also be useful earlier in the week to ensure that disposal areas are properly labelled and in the correct place. Or if you can help during the clear up the following week you will earn our eternal gratitude! Happy to accept applications from those aged 16 and over.
Ambassador:
Ambassadors assist with the stewarding operation led by the professional security company employed by the Festival. A very important area to ensure the smooth running of each event and to provide a friendly, helpful service. Volunteers are required Thursday evening and Friday / Saturday afternoons and evenings. If available we would be really grateful if anyone would like to work a few more hours to ensure that all the hours of the festival are covered.
Please note volunteers must be 18 years or over for this team.
Retailing:
Assist with the selling of festival and band merchandising throughout the festival. You should be a real people person with an outgoing personality. An interest in the music the festival promotes would be useful.
This area involves some lifting and carrying and input throughout the day/evening. Some pre-festival preparation also required if available.
Token Sales:
Assist with selling of bar drinks tokens and Eco-cups.We are looking for a mature attitude to customer relations, good interpersonal skills and ability to interact positively under pressure. Cash handling experience necessary.
Festival Site Box Office:
NOW FULL
You will be the first point of contact for festival patrons to collect festival arena booked tickets, and if available, for ticket sales. You should have good customer skills, an ability to work under pressure and be confident of operating the relevant computer and other software to support the position.
Driving:
NOW FULL
Assist with the picking up and transportation of band personnel, collecting equipment for delivery to venues, transferring staff and others involved with the organisation of the event. One of the most popular teams with our long-standing volunteers so the most difficult to get into. Availability all day/night is required including early morning/late night ferry/airport runs, runs to rural events and indeed outwith the festival. Good local knowledge necessary.
Must be over 25 years of age, have good local knowledge with MIDAS certificate essential.
Cashier:
Assisting with the cashing up of all monies taken by the festival on the main site. Cash handling experience together with use of financial software tools useful.
Gaelic Team:
You will be part of the team who work to provide festival goers with a flavour of the language and culture of the Hebrides. You will be a fluent Gaelic speaker and have a friendly outgoing nature with the ability to work as part of a team. Suitable for ages 16 and over.
Artist Rep / Hospitality:
NOW FULL
Artist Reps assist with ensuring the smooth running of the artists schedules including liaising with artist management and our own tech and transport teams. Liaise with the retailing team to organise procurement / sale of band merchandise and signings in Retail Tent. Hospitality will ensure green rooms are stocked and prepared appropriately. Ideally you will have some kind of similar working experience, have the ability to react positively to pressurised situations and a sunny disposition.

After you have submitted an application, whether you have been assigned to a team and contacted by a Team Leader, if your availability changes in any way, please contact us.

Please fill in and submit the

Volunteer

All volunteers should complete this form. Details change from year to year; so regardless if you have helped before, please complete the registration. If you have volunteered at the festival in the past please detail when and in which area you helped.

After we have placed the regular volunteers we will be able to start accepting and placing new volunteers.

Please make 3 team choices as that will make it easier to place you. We will look at your choices, consider your skills and interests, and place you accordingly.

If you have any questions or concerns at all about the Volunteer Application form or any issue covered by the Volunteer Policy, please contact the festival team immediately.

After you have applied

Your application will be acknowledged in the first instance.

Team selections will begin during May and you will be contacted in due course to confirm your selection. Please bear with us and be patient.

Thereafter your team leader will take over communication and supply any details you require.

This year's volunteer Meet n Greet event will take place on the evening of Tuesday, 17th July to which all confirmed volunteers are invited. We look forward to meeting you then.

Contacting Us:

Phone: 01851 621 234
Email: office@hebceltfest.com

Volunteer Policy

The Hebridean Celtic Festival agrees to the following understanding with volunteers:

Volunteers will receive a festival shirt.
Volunteers will receive respectful treatment.
Volunteers should not consume alcohol whilst on duty.
Volunteers working long hours will receive a free meal or snack voucher redeemable at onsite catering areas.
Volunteers will be covered by Hebridean Celtic Festival insurance.
Volunteers will have a named point of contact.

The Hebridean Celtic Festival reserves the right not to accept applications and to request an individual stops volunteering if the relationship has broken down.

The Volunteer agrees to the following understanding with the Hebridean Celtic Festival:

I will complete and submit a Volunteer Application Form.
I will attend meetings/training as required.
I will complete my Festival volunteer assignment in a satisfactory way (showing up on time for shifts, staying for the required duration, wearing volunteer shirt while on shift, respectful treatment of other volunteers, staff, performers, and especially patrons of the Festival).
I will abide by the aforementioned policies of the Hebridean Celtic Festival.

IMPORTANT NOTES:

To qualify for the full volunteer benefits, a volunteer is expected to be available for a minimum 12-15 hours of work with shifts alternating between daytime / evening throughout the festival. Some teams require a greater commitment so please ensure that you are aware of the demands of that particular area.

A volunteer will ordinarily be a person 18 years old and older at the time of the festival. Some team requirements do vary so please check these conditions.

Volunteers will NOT bring their children to their work shifts and please be aware that the festival does not have the facilities to care for your children when you are working.

If you become unavailable to volunteer at all during the Festival weekend, please let us know immediately.

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