As set out in the ticket page we do not mail out tickets. All physical tickets are held at our box office for collection by the ticket buyer.
It is possible to arrange collection by a third party, all they would need is your permission in some visible form that can be presented to the box office staff.
Proof of concession tickets are required at collection point. This must be presented for each concession e.g.student card (full time students only), PIP, DLA, proof of age card or whatever format you have available that proves the concession for the reduced price ticket you bought.
The festival box office or shop in the town centre will be located at 5 Bank Street. For those who know the town, that is the old Digby Chick restaurant which is near the town centre on the corner opposite The Royal Bank. We will be using the doors that open out onto Point Street opposite the gardens to the rear of the Town Hall. No parking is available at this location as this is in the pedestrianised area.
We would sincerely appreciate if all ticket holders living locally could pop in and collect their tickets as early as possible. Beat the queues on festival week!
Other collection points are noted below.
Shop Open:
28th June – 18th July, 10 – 5pm, Monday - Saturday
Festival week
Monday / Tuesday 10am – 6pm
Wednesday open 10am - 9pm
Thursday open 10am - 5pm (Site Box Office open from 5pm - see below for details)
Friday / Saturday 10am - 1pm
Shop will be open Monday / Tuesday the week following the festival on a reduced basis.
Ferry Pick-Ups
Wednesday, 12th July - Ullapool to Stornoway - 1730 - 2000
Thursday, 13th July - Ullapool - Stornoway - 1030 - 1300
Subject to availability of staff
Site Box Office:
Thursday, 13th: 5 – 9pm
Friday, 14th and Saturday, 15th: 1pm – 8pm.
Located at the main entrance to the festival site this box office opens during the festival for ticket collections.
Cash / card sales possible (if tickets are still available).
Please make yourself aware of the opening times of these collection points.
We do everything we can to make sure we remain open as long as is possible. We cannot take responsibility if you are not admitted should you arrive later, for whatever reason, and find these collection points closed.
Finally, and most importantly, have a great festival!